Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you create an account, make a purchase, contact support, or otherwise interact with our services.

• Name, email address, and contact information
• Billing and payment details
• Domain names and hosting account information
• Support ticket communications
• Usage data and server logs

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our hosting services, process transactions, and communicate with you.

• Providing and managing hosting services
• Processing payments and billing
• Responding to support requests
• Sending service-related notifications
• Improving our infrastructure and services

3. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our services, such as payment processors and data center operators. All third parties are contractually obligated to protect your data.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, firewalls, and access controls. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to data portability
• Right to object to processing
• Right to withdraw consent

7. Cookies

We use cookies and similar technologies to enhance your experience. For more details, please see our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date.